The first step in solving any problem is to understand it..
People often propose solutions to problems that they do not understand and
then are surprised when the solutions fail..
The white papers in the following list provide an overview of topics in
software solutions. They are written as an introduction to the issues in the
field.
The Universal Business Solutions White Papers Collection has been assembled
from USB's resources, and from customer's suggestions.
The articles are targeted at a technical audience, and provide an in-depth
view into the everyday challenges faced by the professional software
engineer.
Financial Management White Papers
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Selecting the Right Enterprise Planning Solution, COGNOS, 07/15/2003 |
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The Profits Are in the Details, Meta Delta, 01/19/2004 |
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Enterprise Risk and Technology Management, Intel, 12/15/2004 |
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Cutting Costs Still Critical in Finance and Accounting, But Business Transformation Looms, Outsourcing Center, 01/15/2004 |
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Microsoft's Watershed Cashback Offer, Ovum, 06/15/2004 |
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Defining, Modeling & Costing of IT Services, Pink Elefant, 12/15/2003 |
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Standard ROI Financial Analysis Tool, Nucleus Research, 06/15/2004 |
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Microsoft and the Changing Economics of Financial Services EAI, Microsoft, 06/15/2003 |
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Corporate Health of Telcos Grows, Ovum, 06/15/2004 |
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An Approach to Attaining Sarbanes-Oxley Compliance, HP, 06/15/2003 |
Customer Relationship Management CRM White Papers
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The Corporate Refresh Cycle Grinds into Motion, IDC, 06/15/2003 |
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Academia´s To The CRM Challange, University College Cork, 06/15/2004 |
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Analitycal CRM, ELoyalty, 02/25/2004 |
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How Can You Guarantee ROI on your CRM Investment ?, Touchtone Corporation, 06/15/2004 |
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To Build or Buy CRM ?, Touchtone Corporation, 01/15/2003 |
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Tying Order Management is Critical for CRM Success, Yankee Group, 02/15/2004 |
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Redefining Channels to Reap Reward, CRM ROI Review, 11/15/2003 |
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Sales Automation & Relationship Marketing, Office Automation Consultants, 06/15/2004 |
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New Business Development Center, Office Automation Consultants, 06/15/2004 |
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Brother Persues CRM Strategy to Develop Customer Loyalty, Projected 129% ROI, The ROI Report, 06/03/2002 |
E-Commerce White Papers
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Online Payment Processing, Verising, 06/15/2003 |
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Preventing Payment Fraud on Enterprise Web Sites, Verising, 06/15/2003 |
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Firewall Security for Corba and J2EE/EJB with the IIOP Domain Boundary Controller, Xtradyne, 03/15/2003 |
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Silent Commerce New Insights for High Performance, Accenture, 06/15/2004 |
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Operating your Business in Internet Time, Cisco Systems, 06/15/2001 |
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Securing E-Commerce Web Sites, Sans Institute, 06/15/2002 |
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Scalable E-Commerce Solutions for Identity Management, Microsoft, 05/22/2003 |
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Beat the Competition to Market with a Cost-Effective E-Commerce Solution from IBM, IBM, 05/15/2003 |
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E-Commerce Investments Increase Electronics Companies Revenues and Profits, Microsoft, 04/15/2004 |
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Building an E-Commerce Trust Infrastructure, Verising, 12/15/2000 |
Enterprise Asset Management White Papers
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Back to the Future, Groove Networks, 06/15/2003 |
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Using Mobile Technologies to Maximize EAM Benefits: Reduce Asset Downtime and Improve Productivity, Symbol Technologies, 12/15/2003 |
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Server Security Patch Management at Microsoft, Microsoft, 01/15/2004 |
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Guaranteed Backup and Recovery for Mid-sized Businesses, LiveVault, 01/20/2004 |
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Exploring the Age of Management Software, Computer Associates, 05/15/2004 |
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Business Cotinuity Management, EDS, 06/15/2004 |
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IT Security at Microsoft Overview, Microsoft, 03/15/2004 |
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The Lean Enterprise, Exact Softwarte, 06/15/2004 |
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Application Performance and Availability Management Software Vendors, The AlignIT Group, 03/15/2004 |
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IT Becomes Strategic Again, The Information Builders, 03/15/2004 |
Enterprise Resource Planning ERP White Papers
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Scalable Fabric Design - Oversubscription and Density Best Practices, Cisco Systems, 05/15/2004 |
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FlexFrame for mySAP Business Suite Version 3.0, Fujitsu, 04/15/2004 |
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Dell and SAP Strengthen Their Alliance, Dell, 04/28/2004 |
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Revolutionizing the Data Integration Platform, SAS, 03/15/2004 |
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Winning Decisions, Peppers & Rogers Group, 06/15/2003 |
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An Executive Guide to On Demand Distributed Computing with WebSphere, Akamai, 03/15/2004 |
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Using Automation in ERP Validations, IBM, 06/15/2003 |
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Ultimus and the BPM Advantage, Ultimus, 06/15/2004 |
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Taking ERP Beyond the Departmental and Data-Centric Boundaries, Exact Software, 06/15/2004 |
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Selecting the Right Enterprise Planning Solution, Cognos, 07/15/2003 |
Human Resources White Papers
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Five Criticals Aspects to Getting more Return from Employee Training, Communispond, 06/15/2003 |
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What Being a Strategic Resource for your CEO Really Means, B & C Solutions, 10/15/2003 |
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The Science of Recruiting – Part 1: Making First Contact, Recruiters Network, 11/13/2003 |
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Medicare Changes that Could Affect You, AARP, 06/15/2004 |
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Isn't It Time for HR to Become a Strategic Partner? Here's How!, Electronic Recruiting Exchange, 01/23/2004 |
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A Seat at the Table, Cognos, 06/15/2003 |
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U.S. Hiring Push Will Test Employee Loyalty, Accenture, 03/11/2004 |
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Get Ready for Learning Outsourcing, Covergys, 06/15/2003 |
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Covergys Learning Service Outsourcing, Covergys, 06/15/2003 |
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Human Resources at Dow Corning, SAP, 03/15/2003 |
Office Automation White Papers
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Delivering Low-Cost, Low-Risk Integration Solutions, Siebel Systems, 02/15/2003 |
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Solving the Business Integration Challenge, Siebel, 10/15/2003 |
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Building a Company-Minded Sales Staff Part 1, Office Automation Consultants, 06/15/2004 |
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Building a Company-Minded Sales Staff Part 2, Office Automation Consultants, 06/15/2004 |
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Planning and Organization, Office Automation Consultants, 06/15/2004 |
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Needs Analysis, Office Automation Consultants, 06/15/2004 |
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Strategic Selling, Office Automation Consultants, 06/15/2004 |
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User-centric Desktop Solution, EDS, 03/15/2003 |
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Service Desk Evaluation Guide for the Mid-sized Business, BMC Software, 03/15/2004 |
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A Served Based Document Exchange System, OMtool, 06/15/2004 |
Product Lifecycle Management White Papers
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Product Lifecycle Management: What¨s Real Now, AMR Research, 10/15/2002 |
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Global Enabled Supply Chain Series: Product Lifecycle Management, iSource Business, 06/15/2002 |
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Understanding Product Lifecycle Management, Datamation Limited, 09/15/2002 |
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Gaining Control of your Product Development Process, Parametric Technology Corporation, 10/15/2002 |
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The Product Lifecycle Management Opportunity, Accenture, 07/26/2003 |
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Melding Content and Process Management, Kinetic Information, 06/15/2004 |
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Shortening the Software Development Cycle, LionBridge, 06/15/2004 |
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Information Lifecycle Management, Adaptec, 03/15/2004 |
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Reducing IT Project Lifecycle Costs: The Sun Java Enterprise System, Sun Microsystems, 04/15/2004 |
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Stop SPAM and Viruses While Managing the Lifecycle of Email, Singlefin, 03/15/2004 |
Supply Chain Management White Papers
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Securing and Streamlining Global Logistics, Arzoon, 05/15/2003 |
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Brand Protection in the Supply Chain, Zebra Technologies, 06/15/2003 |
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Service Delivery Management, Indus, 03/15/2004 |
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Fortifying Supply Chains, Optimize Magazine, 07/15/2004 |
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The Ideal Supply Chain is Within Reach, AMR Research, 05/20/2004 |
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Ten Steps for Building a Collaborative Supply Chain, PSC Group, 06/15/2004 |
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Automating Industrial Supply Chains, Intermec, 06/15/2004 |
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Extended Supply Chain Visibility and Control: Can You Risk a Best of Breed Solution?, ARC Advisory Group, 06/15/2004 |
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Savings in Direct Manufacturing Cost by Optimizing Product Configurations, Emcien, 03/15/2004 |
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A Secure Global Supply Chain: Evaluating the Return on Investment, Bearing Point, 06/15/2004 |
Enterprise Application Integration White Papers
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Service-Oriented Integration: A Strategy Brief, IONA Technologies, 01/15/2004 |
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The Lean Enterprise, Exact Software, 06/15/2004 |
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Leveraging Web Services And 'Traditional' EAI, ebizQ, 04/26/2004 |
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A Systems Integrators on Business Process Management, Workflow and EAI, Computer Sciences Corporation, 05/15/2002 |
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The Evolution of Business Processes from Description to Data to Smart Executable Code, Computer Sciences Corporation, 06/15/2003 |
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Realizing the Business Value of EAI, EAI Industry Consortium, 05/03/2004 |
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The EAI Paradigm Shift, Wipro Technologies, 06/15/2004 |
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The Security Concerns in EAI, Wipro Technologies, 06/15/2004 |
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Best Practices in EAI, Information Today, 04/15/2004 |
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Integration Competency Centers, Informatica, 03/15/2004 |
Knowledge Management and Collaboration
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Centers for Intelligence Empower a Rapidly Growing Company, Mind Bridge, 06/15/2004 |
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Multilingual Content Management, Lion Bridge, 02/15/2004 |
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Industrial-Strength Business Intelligence for SAP, Micro Strategy, 06/15/2004 |
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Ten Principles for Knowledge Management Success, ServiceWare, 09/15/2003 |
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It's the 21st Century, Do You Know Where Your Information Is?, PSC Group, 03/15/2003 |
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Best Practices in Collaborative Commerce, KM World, 03/15/2003 |
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Best Practices in Workflow & E-Process, KM World, 11/15/2002 |
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Knowledge Workers, New Workgroups, and New Demands for Information Management, FileMaker, 06/15/2004 |
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New Technology to Cut Costs, Ease Collaboration and Speed Drug Development and Launch, Enlighten, 03/15/2004 |
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Knowledge Management: Shaping the Profession, Zentek, 04/15/2002 |
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