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The first step in solving any problem is to understand it..

People often propose solutions to problems that they do not understand and then are surprised when the solutions fail..

The white papers in the following list provide an overview of topics in software solutions. They are written as an introduction to the issues in the field.

The Universal Business Solutions White Papers Collection has been assembled from USB's resources, and from customer's suggestions.

The articles are targeted at a technical audience, and provide an in-depth view into the everyday challenges faced by the professional software engineer.

Financial Management White Papers

Selecting the Right Enterprise Planning Solution, COGNOS, 07/15/2003

The Profits Are in the Details, Meta Delta, 01/19/2004

Enterprise Risk and Technology Management, Intel, 12/15/2004

Cutting Costs Still Critical in Finance and Accounting, But Business Transformation Looms, Outsourcing Center, 01/15/2004

Microsoft's Watershed Cashback Offer, Ovum, 06/15/2004

Defining, Modeling & Costing of IT Services, Pink Elefant, 12/15/2003

Standard ROI Financial Analysis Tool, Nucleus Research, 06/15/2004

Microsoft and the Changing Economics of Financial Services EAI, Microsoft, 06/15/2003

Corporate Health of Telcos Grows, Ovum, 06/15/2004

An Approach to Attaining Sarbanes-Oxley Compliance, HP, 06/15/2003

Customer Relationship Management CRM White Papers

The Corporate Refresh Cycle Grinds into Motion, IDC, 06/15/2003

Academia´s To The CRM Challange, University College Cork, 06/15/2004

Analitycal CRM, ELoyalty, 02/25/2004

How Can You Guarantee ROI on your CRM Investment ?, Touchtone Corporation, 06/15/2004

To Build or Buy CRM ?, Touchtone Corporation, 01/15/2003

Tying Order Management is Critical for CRM Success, Yankee Group, 02/15/2004

Redefining Channels to Reap Reward, CRM ROI Review, 11/15/2003

Sales Automation & Relationship Marketing, Office Automation Consultants, 06/15/2004

New Business Development Center, Office Automation Consultants, 06/15/2004

Brother Persues CRM Strategy to Develop Customer Loyalty, Projected 129% ROI, The ROI Report, 06/03/2002

E-Commerce White Papers

Online Payment Processing, Verising, 06/15/2003

Preventing Payment Fraud on Enterprise Web Sites, Verising, 06/15/2003

Firewall Security for Corba and J2EE/EJB with the IIOP Domain Boundary Controller, Xtradyne, 03/15/2003

Silent Commerce New Insights for High Performance, Accenture, 06/15/2004

Operating your Business in Internet Time, Cisco Systems, 06/15/2001

Securing E-Commerce Web Sites, Sans Institute, 06/15/2002

Scalable E-Commerce Solutions for Identity Management, Microsoft, 05/22/2003

Beat the Competition to Market with a Cost-Effective E-Commerce Solution from IBM, IBM, 05/15/2003

E-Commerce Investments Increase Electronics Companies Revenues and Profits, Microsoft, 04/15/2004

Building an E-Commerce Trust Infrastructure, Verising, 12/15/2000

Enterprise Asset Management White Papers

Back to the Future, Groove Networks, 06/15/2003

Using Mobile Technologies to Maximize EAM Benefits: Reduce Asset Downtime and Improve Productivity, Symbol Technologies, 12/15/2003

Server Security Patch Management at Microsoft, Microsoft, 01/15/2004

Guaranteed Backup and Recovery for Mid-sized Businesses, LiveVault, 01/20/2004

Exploring the Age of Management Software, Computer Associates, 05/15/2004

Business Cotinuity Management, EDS, 06/15/2004

IT Security at Microsoft Overview, Microsoft, 03/15/2004

The Lean Enterprise, Exact Softwarte, 06/15/2004

Application Performance and Availability Management Software Vendors, The AlignIT Group, 03/15/2004

IT Becomes Strategic Again, The Information Builders, 03/15/2004

Enterprise Resource Planning ERP White Papers

Scalable Fabric Design - Oversubscription and Density Best Practices, Cisco Systems, 05/15/2004

FlexFrame for mySAP Business Suite Version 3.0, Fujitsu, 04/15/2004

Dell and SAP Strengthen Their Alliance, Dell, 04/28/2004

Revolutionizing the Data Integration Platform, SAS, 03/15/2004

Winning Decisions, Peppers & Rogers Group, 06/15/2003

An Executive Guide to On Demand Distributed Computing with WebSphere, Akamai, 03/15/2004

Using Automation in ERP Validations, IBM, 06/15/2003

Ultimus and the BPM Advantage, Ultimus, 06/15/2004

Taking ERP Beyond the Departmental and Data-Centric Boundaries, Exact Software, 06/15/2004

Selecting the Right Enterprise Planning Solution, Cognos, 07/15/2003

Human Resources White Papers

Five Criticals Aspects to Getting more Return from Employee Training, Communispond, 06/15/2003

What Being a Strategic Resource for your CEO Really Means, B & C Solutions, 10/15/2003

The Science of Recruiting – Part 1: Making First Contact, Recruiters Network, 11/13/2003

Medicare Changes that Could Affect You, AARP, 06/15/2004

Isn't It Time for HR to Become a Strategic Partner? Here's How!, Electronic Recruiting Exchange, 01/23/2004

A Seat at the Table, Cognos, 06/15/2003

U.S. Hiring Push Will Test Employee Loyalty, Accenture, 03/11/2004

Get Ready for Learning Outsourcing, Covergys, 06/15/2003

Covergys Learning Service Outsourcing, Covergys, 06/15/2003

Human Resources at Dow Corning, SAP, 03/15/2003

 Office Automation White Papers

Delivering Low-Cost, Low-Risk Integration Solutions, Siebel Systems, 02/15/2003

Solving the Business Integration Challenge, Siebel, 10/15/2003

Building a Company-Minded Sales Staff Part 1, Office Automation Consultants, 06/15/2004

Building a Company-Minded Sales Staff Part 2, Office Automation Consultants, 06/15/2004

Planning and Organization, Office Automation Consultants, 06/15/2004

Needs Analysis, Office Automation Consultants, 06/15/2004

Strategic Selling, Office Automation Consultants, 06/15/2004

User-centric Desktop Solution, EDS, 03/15/2003

Service Desk Evaluation Guide for the Mid-sized Business, BMC Software, 03/15/2004

A Served Based Document Exchange System, OMtool, 06/15/2004

 Product Lifecycle Management White Papers

Product Lifecycle Management: What¨s Real Now, AMR Research, 10/15/2002

Global Enabled Supply Chain Series: Product Lifecycle Management, iSource Business, 06/15/2002

Understanding Product Lifecycle Management, Datamation Limited, 09/15/2002

Gaining Control of your Product Development Process, Parametric Technology Corporation, 10/15/2002

The Product Lifecycle Management Opportunity, Accenture, 07/26/2003

Melding Content and Process Management, Kinetic Information, 06/15/2004

Shortening the Software Development Cycle, LionBridge, 06/15/2004

Information Lifecycle Management, Adaptec, 03/15/2004

Reducing IT Project Lifecycle Costs: The Sun Java Enterprise System, Sun Microsystems, 04/15/2004

Stop SPAM and Viruses While Managing the Lifecycle of Email, Singlefin, 03/15/2004

 Supply Chain Management White Papers

Securing and Streamlining Global Logistics, Arzoon, 05/15/2003

Brand Protection in the Supply Chain, Zebra Technologies, 06/15/2003

Service Delivery Management, Indus, 03/15/2004

Fortifying Supply Chains, Optimize Magazine, 07/15/2004

The Ideal Supply Chain is Within Reach, AMR Research, 05/20/2004

Ten Steps for Building a Collaborative Supply Chain, PSC Group, 06/15/2004

Automating Industrial Supply Chains, Intermec, 06/15/2004

Extended Supply Chain Visibility and Control: Can You Risk a Best of Breed Solution?, ARC Advisory Group, 06/15/2004

Savings in Direct Manufacturing Cost by Optimizing Product Configurations, Emcien, 03/15/2004

A Secure Global Supply Chain: Evaluating the Return on Investment, Bearing Point, 06/15/2004

 Enterprise Application Integration White Papers

Service-Oriented Integration: A Strategy Brief, IONA Technologies, 01/15/2004

The Lean Enterprise, Exact Software, 06/15/2004

Leveraging Web Services And 'Traditional' EAI, ebizQ, 04/26/2004

A Systems Integrators on Business Process Management, Workflow and EAI, Computer Sciences Corporation, 05/15/2002

The Evolution of Business Processes from Description to Data to Smart Executable Code, Computer Sciences Corporation, 06/15/2003

Realizing the Business Value of EAI, EAI Industry Consortium, 05/03/2004

The EAI Paradigm Shift, Wipro Technologies, 06/15/2004

The Security Concerns in EAI, Wipro Technologies, 06/15/2004

Best Practices in EAI, Information Today, 04/15/2004

Integration Competency Centers, Informatica, 03/15/2004

 Knowledge Management and Collaboration

Centers for Intelligence Empower a Rapidly Growing Company, Mind Bridge, 06/15/2004

Multilingual Content Management, Lion Bridge, 02/15/2004

Industrial-Strength Business Intelligence for SAP, Micro Strategy, 06/15/2004

Ten Principles for Knowledge Management Success, ServiceWare, 09/15/2003

It's the 21st Century, Do You Know Where Your Information Is?, PSC Group, 03/15/2003

Best Practices in Collaborative Commerce, KM World, 03/15/2003

Best Practices in Workflow & E-Process, KM World, 11/15/2002

Knowledge Workers, New Workgroups, and New Demands for Information Management, FileMaker, 06/15/2004

New Technology to Cut Costs, Ease Collaboration and Speed Drug Development and Launch, Enlighten, 03/15/2004

Knowledge Management: Shaping the Profession, Zentek, 04/15/2002


Technology Partners

 

 

 

 

 

 

 

 

 

 

 

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